Tuesday, August 4, 2009

Value adding

Buyers remorse is often a business killer - prevents ppl from repeat business.
But something that AFFIRMS your decision has a positive effect.

Friend bought a new car and the salesman asked what her fav music was. When she picked up the car, their was a stack of 10 cds to play on the cd player - all in her fav music.
Showed that the salesman listened to her, and she could get instant satisfaction from the product.

R suggested a x-promotional effect could be made.

1 comment:

  1. An idea that often impresses is that you have a supportive product that you give as a freebie to the buyer of the primary product.
    For example - you buy an ipod - you get a cover for it free... free song downloads... free ....
    (all are very cheap to make or arrange, but have a higher value to the customer than their actual cost

    These free 'extras' are very persuasive.

    ReplyDelete

Thanks !